Contact SCOOL Support

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General Questions

Questions about products before purchasing? We are happy to help you.

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Spare Part Request

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Complaint

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Customer Testimonials

Frequently Asked Questions

From what age can my child ride a 16 or 20 inch bike?

Forget age, it is often too imprecise. More important is the inseam length (inside of the leg). Simply measure briefly from the crotch to the floor. For each of our bikes, it states the minimum inseam length required. If your child can touch the ground securely with both feet, it's the right bike. This builds confidence and prevents falls.

Which children's bike is sturdy but not too expensive?

This is where SCOOL comes in. Many bikes are either cheap junk that rusts immediately or extremely expensive luxury items. We build the "Everyday Hero": a bike that can withstand anything (curbs, rain, mud), looks cool, and remains affordable. Our focus is on durability, so you can pass it down to siblings later.

What is the best equipment for a school commute bike?

For a safe journey to school, two things are key: Be seen and stand securely. A good school bike needs permanently installed lights (that work without battery changes), good mudguards for rainy days, and brakes that engage immediately, even when wet. With SCOOL, all of this is often already included – you don't have to buy or assemble anything extra.

How is the children's bike delivered and how difficult is the assembly?

Nobody wants to spend hours tinkering. Our bikes arrive almost fully assembled. In most cases, you just need to straighten the handlebars and tighten the pedals. In less than 10 minutes, the bike is ready for its first test ride in the yard.