Have questions?
We have the answers.
Everything you need to know about size, structure, and safety to get your child on a bike quickly. Find the right answer now and start riding immediately.
Shipping & Assembly
How will the bike be delivered to me?
Almost fully assembled in a large carton.
Do I have to be a professional mechanic?
No. You just need to straighten the handlebars and screw on the pedals – tools are often included.
How long does delivery take?
Most of the time, your new SCOOL bike will be at your doorstep within 2 to 4 business days.
What do I do with the huge cardboard box?
It's best to keep it for 14 days in case of a return; after that, you can discard it with the waste paper.
Service & Returns
What if I don't like the bike after all?
You can easily send it back to us within the withdrawal period.
Where can I find spare parts?
Directly in our shop or at any bicycle dealer – we use standard parts that anyone can repair.
Who do I contact if I have problems?
Our customer service will help you directly – without long waiting times.
Safety & Features
Is the light already on?
Yes, with almost all models, a bright light is permanently installed and always works.
Do I still need mudguards or a kickstand?
No, at SCOOL, everything important for everyday use is already included and part of the price.
Are the brakes suitable for children's hands?
Absolutely. Our levers are extra short and smooth for small fingers.
Can my child ride this on the street?
Yes, our youth bikes comply with all road traffic regulations (StVZO).
Robustness & Quality
Does the bike rust if it's left in the rain?
Our frames are coated with a high-quality finish, but a dry place will extend the life of any bike.
What can the material withstand?
Everything. Our bikes are built for curbs, mud, and wild adventures.
Can I resell or bequeath the bike later?
Yes! SCOOL bikes are so stable that they can easily be used by two or three children one after the other.
Where does the SCOOL brand come from?
For 15 years, we have been developing our wheels with German engineering for real life.
Finding the right size
Which bike size suits which body height?
Just check our size chart – the inseam is more important than the age.
What if my child is exactly between two sizes?
When in doubt, choose the smaller size so that your child can safely touch the ground with both feet.
Can I adjust the saddle and handlebars?
Yes, both grow quite a bit, so the bike will fit for several years. (not for 12 - 18 inch)
How do I properly measure the inseam length?
Stand the child without shoes against a wall, hold a book between their legs, and measure from the floor to the top of the book.
Children's bikes (2 – 5 years)
When does a bicycle make sense?
Once your child is confident with the balance bike and can brake.
Are training wheels included?
We do not recommend training wheels, as they interfere with balance. Our bikes are so stable that you don't need them.
Is the bike heavy?
No, we focus on a low weight so that your child can push or lift the bike themselves.
Does it have a coaster brake?
Yes, many of our smaller models have them, because children are often best at that intuitively.
Youth Bikes (6 – 12 years)
Is the bike cool enough for school?
Definitely. We combine safety with a design that doesn’t look like “kid stuff.”
How many courses does my child need?
Less is more. We use simple circuits that are not complicated and do not break.
Does it have a luggage rack?
Mostly yes, so that the school bag can be transported safely and the back remains free.
Can the bike handle a ride through the woods?
Yes, our children's bikes are true all-rounders for asphalt and dirt roads.
E-bikes for Kids (Ages 8 and up)
Does the bike run by itself?
No, the motor only assists when pedaling – the child always remains in control.
How far can you go on a single charge?
This is easily enough for a long family tour (approx. 40–60 km, depending on terrain).
Are e-bikes dangerous for children?
No, the speed is limited and it's super easy to use.
Why an e-bike for children?
So that even the little ones can keep up with the adults on mountain tours or long distances.
- Choosing a selection results in a full page refresh.
