Right of withdrawal

Right of cancellation

You have the right to cancel this contract within fourteen days without giving any reasons.

The cancellation period is fourteen days from the day on which you or a third party named by you who is not the carrier takes possession of the goods.

In order to exercise your right of withdrawal, you must contact us – coolmobility GmbH, 33719 Bielefeld, Ludwig-Ehrhard-Allee 3, email: shop@coolmobility.de, Tel.: 0521/32 99 88 0, by means of a clear declaration (e.g (e.g. a letter sent by post, fax or email) to inform you of your decision to withdraw from this contract. You can use the attached sample cancellation form, although this is not mandatory.

In order to meet the cancellation period, it is sufficient that you send the notification of your exercise of the right of cancellation before the cancellation period expires.

Consequences of revocation

If you cancel this contract, we will have to pay you all payments we have received from you, including delivery costs (except for additional costs resulting from you choosing a method of delivery other than the cheapest standard delivery offered by us have) to be repaid immediately and at the latest within fourteen days from the day on which we received notification of your cancellation of this contract. For this repayment we use the same payment method that you used for the original transaction, unless something different was expressly agreed with you; under no circumstances will you be charged any fees as a result of this repayment.

We will send you a return slip by email. You bear the direct costs of returning the goods amounting to EUR 20.

Cancellation form

(If you cancel the contract, please fill out this form and send it to us)

coolmobility GmbH
Ludwig-Erhard-Allee 3
33719 Bielefeld

Fax number: 0521 32 99 88 22
Email address: shop@coolmobility.de

I/we hereby revoke the contract concluded by me/us for the purchase of the following goods:

Order was placed on: ___________________________________

Order number (shopXXXX, if available): ___________________________

Goods were recieved on: _______________________________________

Customers' Name: ______________________________________

Customer address (with telephone number and email address): ____________________

Customer's signature _______________________________________

Date________________________________